Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by...
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The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced...
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In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company...
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foremost, the NQRC is responsible for the production of the American Customer Satisfaction Index (ACSI) as well as most of the research done using ACSI data...
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Sheetz–Wawa rivalry (category Use American English from October 2024)
high marks in consumer satisfaction, with Wawa being placed first and Sheetz fourth in the 2024 American Customer Satisfaction Index survey of convenience...
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QuikTrip (category American companies established in 1958)
companies in 2016. In 2024, QuikTrip ranked second in the American Customer Satisfaction Index's survey of convenience stores, behind Pennsylvania-based...
24 KB (2,564 words) - 17:14, 22 June 2025
providing health information. The site scored 84 in the American Customer Satisfaction Index for 2010. In 2000s, A.D.A.M.'s medical encyclopedia was incorporated...
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Comcast (redirect from American Cable Systems)
"The American Customer Satisfaction Index (ACSI) - National Cross-Industry Measure of Customer Satisfaction". The American Customer Satisfaction Index. Archived...
139 KB (12,589 words) - 06:05, 24 June 2025
Performance Measurement & Customer Satisfaction division provides clients with access to the American Customer Satisfaction Index (ACSI). The ACSI allows...
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Airline industry the worst in customer ratings, Chicago Tribune, May 20, 2008, [1] American Customer Satisfaction Index, Scores by Industry, Sep 14, 2009...
29 KB (3,449 words) - 20:38, 16 February 2025
Windows 8 (category Use American English from November 2012)
Interactive. Retrieved May 15, 2013. "The American Customer Satisfaction Index". The American Customer Satisfaction Index. Vormack, Lindsay (October 31, 2012)...
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May 2008, the American Customer Satisfaction Index scored United Airlines second-last among American-based airlines in customer satisfaction with a 21% decrease...
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conferences, and other services. ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a quarterly economic indicator. Since 1989, ASQ has...
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US Airways (redirect from US Airways/America West)
according to the annual American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines...
110 KB (11,085 words) - 21:39, 22 June 2025
Farmers Insurance Group (category American companies established in 1928)
A (Stable) The 2006 American Customer Satisfaction Index conducted by the University of Michigan found that customer satisfaction with Farmers was at...
40 KB (3,755 words) - 06:53, 29 March 2025
Companies In America". Business Insider. Retrieved August 5, 2013. "Benchmarks by Companies: All Companies". American Customer Satisfaction Index (ACSI). Fottrell...
45 KB (4,385 words) - 03:48, 3 June 2025
Motel 6 (category American subsidiaries of foreign companies)
settle the lawsuit. On April 24, 2018, the American Customer Satisfaction Index published a study of America's most popular hotel chains, placing G6 Hospitality's...
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Chick-fil-A (category Use American English from September 2024)
Despite numerous controversies and boycott attempts, the 2022 American Customer Satisfaction Index found that Chick-fil-A remained the country's favorite fast...
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Barbara Everitt Bryant (category Fellows of the American Statistical Association)
the 1990 United States census, and later also directed the American Customer Satisfaction Index. Barbara Everitt was born in Ann Arbor, Michigan. Her father...
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Wachovia (category American companies established in 1879)
among major banks by the University of Michigan's annual American Customer Satisfaction Index for every year after the merger. When Wachovia and First...
59 KB (6,458 words) - 17:17, 2 May 2025
price levels. A recent study shows that customer satisfaction, as measured by the American Customer Satisfaction Index (ACSI), is significantly correlated...
41 KB (5,159 words) - 01:13, 11 May 2025
Costco (category American companies established in 1983)
United States corporations by total revenue. The ACSI (The American Customer Satisfaction Index) named Costco number one in the specialty retail store industry...
176 KB (14,753 words) - 06:52, 24 June 2025
attaining a high level of customer satisfaction does not seem to guarantee the customer's business. 60% to 80% of customers who defect to a competitor...
40 KB (4,912 words) - 19:20, 15 June 2025
Report Shows Competitive Industries Have Higher Customer Satisfaction". American Customer Satisfaction Index. 1 June 2016. Retrieved 3 September 2021. "Consumer...
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Wawa (company) (category American companies established in 1964)
according to a survey done by the American Customer Satisfaction Index, Wawa received higher marks in customer satisfaction compared to Sheetz. On December...
52 KB (4,993 words) - 14:43, 17 June 2025
Loyalty business model (redirect from Customer Loyalty)
expectations, customer satisfaction is likely to be high. Customer satisfaction can also be high even with mediocre performance quality if the customer's expectations...
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National Quality Research Center American Customer Satisfaction Index University of Michigan Consumer Sentiment Index Student life Black Action Movement...
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Michigan Wolverines football (redirect from Michigan Wolverines american football)
dominance. Oosterbaan became a three-time All-American and was selected for the All-Time All-American team in 1951, while Friedman went on to have a...
194 KB (14,438 words) - 15:31, 22 June 2025
for its highly loyal customer base. In 2022, the American Customer Satisfaction Index gave the Mac the highest customer satisfaction score of any personal...
128 KB (11,370 words) - 06:01, 24 June 2025
U V W X Y Z American Customer Satisfaction Index (ACSI) active listening affinity diagram Automotive Industry Action Group (AIAG) American Society for...
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