The European Quality in Social Services (EQUASS) is an integrated sector-specific quality certification system that certifies compliance of social services...

Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P)...

Social services are a range of public services intended to provide support and assistance towards particular groups, which commonly include the disadvantaged...

European Quality in Social Service (EQUASS) is a sector-specific quality system designed for the social services sector and addresses quality principles that...

City quality of life indices are lists of cities that are ranked according to a defined measure of living conditions. In addition to considering the provision...

out that there was no improvement in overall facility quality, quality of life, or the provision of social services. The paraprofessionals with training...

European Union initially took a similar approach. However, in 2020, the European Commission presented two legislative proposals: The Digital Services...

users (e.g. tolls for motorways). In the social services sector, PPPs have been implemented mainly in the health services and overseas development until...

European social partner, the ETUC works both in a consulting role with the European Commission and negotiates agreements and work programmes with European employers...

Bolkestein directive or Services Directive, officially Services in the Internal Market Directive 2006/123/EC, is a European Union law aiming at establishing...

e-services), and presentation layer (customer interface through which the web pages and e-services are linked). Measuring service quality and service excellence...

European Union law is a system of rules operating within the member states of the European Union (EU). Since the founding of the European Coal and Steel...

leisure and entertainment services, car rental services, health care services, professional services and trade services. Service marketers often use an expanded...

influenced by social and economic conditions as well as health policies. Providing health care services means "the timely use of personal health services to achieve...

planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also...

data quality and a lack of standardization; evolving regulation and politics; greenwashing; and variety in the definition and assessment of social good...

competition" along with "high quality public services either owned by the public or accountable to them". Many social democrats "refer to themselves...

Center for Social Policy at Harvard University describes social policy as "public policy and practice in the areas of health care, human services, criminal...

based on social psychology, cognitive science, economics, and engineering science, focused on understanding overall human quality requirements. In 2013,...

the European Commission to the European Parliament and to the Council of the European Union on 15 December 2020. Along with the Digital Services Act (DSA)...

In September 2022, a European Care strategy was approved in order to provide "quality, affordable and accessible care services". The European Social Charter...

Immigration Services Commissioner Solicitors Regulation Authority Costs Lawyer Standards Board Council for Licensed Conveyancers Care Quality Commission...

care services; their use and people's access to services; efficiency and effectiveness of health care services; the quality of healthcare services and...

physically or mentally challenged. Traditionally, social protection has been used in the European welfare state and other parts of the developed world...

service along five dimensions that are believed to represent service quality. SERVQUAL is built on the expectancy–disconfirmation paradigm, which, in...

The quality-adjusted life year (QALY) is a generic measure of disease burden, including both the quality and the quantity of life lived. It is used in economic...

social transition in minors using a modified version of the Newcastle-Ottawa scale and considered 9 to be low quality and two to be moderate quality....

sets of dyadic ties, and other social interactions between actors. Privacy concerns with social networking services is a subset of data privacy, involving...

The social determinants of health (SDOH) are the economic and social conditions that influence individual and group differences in health status. They...

A service voucher is a financial instrument which allows a public authority to target social services at those it deems in need, and at the same time to...