incoming call. 440 Hz 5 ms. Problems playing this file? See media help. An automated call distribution system, commonly known as automatic call distributor or...

contacts. By 1973, call centers had received mainstream attention after Rockwell International patented its Galaxy Automatic Call Distributor (GACD) for a telephone...

combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience...

variety of communication technologies. An Automatic call distributor (ACD) is a communication system that automatically queues, assigns and connects callers...

of monitors Automatic call distributor, device that directs incoming phone calls Average call duration, average length of telephone calls ACD (album)...

call centers and other businesses to improve wait times for users. Call centers use an Automatic Call Distributor (ACD) to distribute incoming calls to...

telephony system with hierarchical fax and message boxes with an automatic call distributor, where a caller might deposit his messages, leave his faxes behind...

telemarketing industry. Agent-assisted automation Autodialer Automatic call distributor Customer relationship management Predictive dialer Private Branch...

vector directory number (VDN) is an extension on an automatic call distributor that directs an incoming call to a "vector" — a user-defined sequence of functions...

topology Plesiochronous digital hierarchy Telephone exchange names Automatic call distributor Public utility building Network Equipment-Building System Point...

contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange...

enhancement to the automatic call distributor (ACD) systems found in most call centres. The need for skills-based routing has arisen as call centres have become...

Bitrate (Streaming) AC—Acoustic Coupler AC—Alternating Current ACD—Automatic Call Distributor ACE—Advanced Computing Environment ACID—Atomicity Consistency...

businesses. For automatic call distributor systems with high call volumes, this is usually the least preferable method, because calls will arrive at destinations...

server-based functionality such as automatic call routing. Automatic number identification (ANI) Automatic call distributor Dialed Number Identification Service...

when its software powered the first call center flight booking system with an intelligent Automatic Call Distributor. In 2005, Aspect Communications was...

name) Automatic call distributor Automatic ring back Busy override Call blocking Call forwarding on busy or absence Call logging Call park Call pick-up...

Automatic call distributor – Automatic gain control – Automatic link establishment – Automatic number identification – Automatic sounding – Automatic...

German site Web Interface a Graphical User Interface (GUI) for the GNU Gatekeeper GnuGk ACD an automatic call distributor (ACD) for the GNU Gatekeeper...

instant messaging, remote work, call centres, interactive voice response, automatic call distributor, automated and on-demand call-recording software, fax, integration...

Matlack, William H. "Heaven...Almost Heaven - Urban Ministries' Automatic Call Distributor System," Communications News, June 1999. Zipperer, John (May 15...

automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the American...

The Browning automatic rifle (BAR) is a family of American automatic rifles and machine guns used by the United States and numerous other countries during...

arrangement to distribute software using a background daemon called swagentd. A software distributor provides its customers with the ability to purchase software...

president and CEO is Arthur H. Bunn. Bunn is the American distributor of the Tiger Super Automatic Espresso Machine, made by Thermoplan AG. The company was...

various sized systems. In about 1978 the development of the automatic call distributors began, with the MACD (medium ACD) being released first at Frontier...

was called into his place of employment for disciplinary purposes. Thornton had been recorded on surveillance video in the Hartford Distributors warehouse...

Automatic transmission fluid (ATF) is a hydraulic fluid that is essential for the proper functioning of vehicles equipped with automatic transmissions...

Call of Duty: Modern Warfare 3 is a 2011 first-person shooter game developed by Infinity Ward and Sledgehammer Games and published by Activision. The game...

Automatic number-plate recognition (ANPR; see also other names below) is a technology that uses optical character recognition on images to read vehicle...