Within customer relationship management, a customer value model (CVM) is a data-driven representation of the worth, in monetary terms, of what a company...

In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is a prognostication of the net profit...

easily describe its business model. Osterwalder's canvas has nine boxes: customer segments, value propositions, channels, customer relationships, revenue streams...

Customer value maximization (CVM) is a real-time service model that, proponents say, goes beyond basic customer relationship management (CRM) capabilities...

social or charitable goals Customer value model – Representation of the monetary worth of what a company could do for its customers Farley file – Set of records...

model design, customer development, agile engineering). The process assumes that early ventures have untested hypotheses about their business model (who...

customer value proposition (CVP) consists of the sum total of benefits which a vendor promises a customer will receive in return for the customer's associated...

providing support and guidance to ensure customers get value from their investments. This approach aims to reduce customer churn and create opportunities for...

RFM is a method used for analyzing customer value and segmenting customers which is commonly used in database marketing and direct marketing. It has received...

business model is a business model in which a customer must pay a recurring price at regular intervals for access to a product or service. The model was pioneered...

such as employee value, customer value, supplier value, channel partner value, alliance partner value, managerial value, and societal value. Many of these...

company's value proposition is the full mix of benefits or economic value which it promises to deliver to the current and future customers (i.e., a market...

business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...

customer expectations. Creating customer loyalty puts 'customer value rather than maximizing profits and shareholder value at the center of business strategy'...

the customer experience as expected by company. Kotler et al. 2013, (p. 283) say that customer experience is about, "Adding value for customers buying...

business model describes how a business organization creates, delivers, and captures value, in economic, social, cultural or other contexts. The model describes...

A value chain is a progression of activities that a business or firm performs in order to deliver goods and services of value to an end customer. The concept...

An operating model is both an abstract and visual representation (model) of how an organization delivers value to its customers or beneficiaries as well...

Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Companies often use customer...

The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano. This model provides a framework for...

attract long-term clients rather than regular customers. Unlike regular customers, who buy merely on price and value, long-term clients buy on experience and...

the following. In the production model, the business that creates the product or service sells it to customers who value and thus pay for it. An example...

value to taking a dynamic perspective on customer satisfaction. Within a dynamic perspective, customer satisfaction can evolve over time as customers...

Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various...

service model as used by mobile telephone networks and pay TV operators. Churn rate can also be the input into customer lifetime value modeling and used...

current model of management. Though there were contending solutions to resolve these problems (e.g.Theodore Levitt's focus on customer value creation...

corresponds to customer needs. In a fast changing business environment, the factors that determine value are constantly changing. Business models Competitive...

example Customer relvar; a relation can be thought of as a value that can be attributed to a relvar. If we attempted to insert a new customer with the...

service from the beginning of the specific process until it reaches the customer. A value stream map is a visual tool that displays all critical steps in a...

value stream is the set of actions that take place to add value to a customer from the initial request through realization of value by the customer....