A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research...
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multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the...
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related...
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Virtual assistant (redirect from Online help desk systems)
Sarawoot; Haruechaiyasak, Choochart (1 January 2009). "Implementing an online help desk system based on conversational agent". Proceedings of the International...
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Technical support (redirect from IT Help Desk Levels)
Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software Customer support "Technical support for...
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Lake's 2022 album Help! Help (command), a command in various command-line shells that invokes documentations and helping information Help desk, a point of contact...
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A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues...
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Legal Help Desk (abbreviated as Legal HD) is a Philippine television public affairs show broadcast by Solar News Channel, 9TV and CNN Philippines. Hosted...
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primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through...
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Customer support (category Help desk)
complaint registrations etc. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation...
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Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking...
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Text (company) (section HelpDesk)
communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. The company is publicly listed on the Warsaw Stock Exchange. The company...
24 KB (2,137 words) - 11:44, 29 April 2025
IT service management (redirect from Service desk (ITSM))
call centre or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a more broad...
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Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, specializing in help desk software. The company...
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Helpdesk and incident reporting auditing (category Help desk)
Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence...
8 KB (1,133 words) - 23:41, 20 December 2024
The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House...
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Frequently Asked Questions List of help authoring tools Microsoft Assistance Markup Language (Microsoft AML) Help desk The Windows Vista and Windows Server...
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Computer-aided maintenance (category Help desk)
did not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them...
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Derby Dining Center (section ResNet Help Desk)
number of additional resources that can be found within Derby. The ResNet Help Desk - Provides technical support for students living in the residence halls...
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an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled...
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XY problem (category Help desk)
The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the...
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questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic...
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Bug tracking system (category Help desk)
program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an...
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Association organises Annual Admission Help Desk in various cities of Assam along with telephonic support. These help desks are run by students who are currently...
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passwords for the same identity Reduce IT costs due to lower number of IT help desk calls about passwords Simpler administration. SSO-related tasks are performed...
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com. Retrieved 25 November 2021. {{cite web}}: |last= has generic name (help) Desk, India TV News (18 January 2014). "Read the joint statement by Sunanda...
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climate Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New...
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A carrel desk is a desk, often found in libraries, with partitions at back and sides to provide privacy. Carrel desks are especially common in academic...
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natural instinct to help others solve problems. Rather than acting angry, the hacker acts distressed and concerned. The help desk is the most vulnerable...
55 KB (5,962 words) - 03:26, 11 June 2025