more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting...

The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide...

Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer...

(previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of...

management is the collection of tasks performed by those responsible for managing ongoing operation of a data center. This includes Business service management...

ongoing management of customer accounts. For example, Piccoli and Applegate discuss how Wyndham uses IT tools to deliver a consistent service experience...

that connects to a computer network is a network service. After the term was adopted for computer use, it was incorrectly rationalized as a backronym for...

Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology...

Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company...

Service Management Facility (SMF) is a feature of the Solaris operating system as of version 10 and OpenSolaris-descendant illumos with its illumos distributions...

2025: Logik May 2025: Data.World ServiceNow is a platform-as-a-service, that is designed to support IT service management and help desk functionality with...

IT portfolio management is the application of systematic management to the investments, projects and activities of enterprise Information Technology (IT)...

Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts...

Service science, management, and engineering (SSME) is a term introduced by IBM to describe an interdisciplinary approach to the study and innovation...

systems. Outside the military, the CM process is also used with IT service management as defined by ITIL, and with other domain models in the civil engineering...

The Minerals Management Service (MMS) was an agency of the United States Department of the Interior that managed the nation's natural gas, oil and other...

network elements for network management. It defines the service interface that is implemented by the Common Management Information Protocol (CMIP) as...

administration, healthcare management, health services management or hospital management is the field relating to leadership, management, and administration...

provides more diversification, liquidity, and professional management consulting service than is normally available to individual investors. The diversification...

Application service management (ASM) is an emerging discipline within systems management that focuses on monitoring and managing the performance and quality...

of a given SLI is called a service-level objective (SLO). In IT-service management, a common case is a call center or service desk. SLAs in such cases usually...

Acronyms" (PDF). ITIL - IT Service Management. Office of Government Commerce. Retrieved 3 June 2012. Staff (2011). "External Service Provider (ITILv3)". Knowledge...

Computer Age Management Services Limited (CAMS) is a mutual fund transfer agency serving Indian asset management companies. The company was incorporated...

Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers...

international standard for IT service management. It was developed in 2005 by ISO/IEC JTC1/SC7 and revised in 2011 and 2018. It was originally based on the...

experience management Customer relationship management Customer satisfaction Customer Service Assurance Customer service representative Customer service training...

Team service management (TSM) is an open-source management framework that uses and integrates existing management methods and techniques to help teams...

is an IT software company headquartered in South Jordan, Utah, United States. It produces software for IT Security, IT Service Management, IT Asset Management...

loss of, or disruption to, an organization's operations, services or functions. Incident management (IcM) is a term describing the activities of an organization...

knowledge management tools which designate subject matter experts (SMEs) who answer questions and requests related to the listed service. Services in the...