IBM CICS (Customer Information Control System) is a family of mixed-language application servers that provide online transaction management and connectivity...

A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization...

"social customer" refers to the use of social media by customers. Some CRM systems are equipped with mobile capabilities, making information accessible...

resources to produce specific products or services for customers. An information system is a work system in which activities are devoted to capturing, transmitting...

laboratory information management system (LIMS), sometimes referred to as a laboratory information system (LIS) or laboratory management system (LMS), is...

processing capabilities. Runs on OS/360 and successors. IBM Customer Information Control System (CICS) – 1969. A transaction manager designed for rapid,...

operating systems. Some other programs have similar processes, although not usually called "sysgen." For example, IBM's Customer Information Control System (CICS)...

transaction processing" add-ons, Customer Information Control System CICS, and ACP/TPF, the airline/financial system that began in the 1970s and still...

Availability CICS—Customer Information Control System CIDR—Classless inter-domain routing CIFS—Common Internet Filesystem CIM—Common Information Model CIO—Chief...

provide information systems as a service to other organizations) to issue validated reports of internal controls over those information systems to the...

Information technology controls (or IT controls) are specific activities performed by persons or systems to ensure that computer systems operate in a way...

Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software...

ensuring that external documents (such as customer-supplied documents or supplier manuals) are identified and controlled preventing “unintended” use of obsolete...

statements in Job Control Language (JCL), via dynamic allocation or in online regions such as in Customer Information Control System (CICS). Both IMS/DB[citation...

A management control system (MCS) is a system which gathers and uses information to evaluate the performance of different organizational resources like...

their customers. Information deemed necessary for enforcing Know Your Customer Requirements include the Customer Identification Program (CIP), Customer Due...

segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing...

An information technology audit, or information systems audit, is an examination of the management controls within an Information technology (IT) infrastructure...

Conditioning) equipment needs a control system to regulate the operation of a heating and/or air conditioning system. Usually a sensing device is used...

development of ... the Z notation, and its application in the IBM Customer Information Control System (CICS) product." Spivey, John Michael (1992). The Z Notation:...

and service domain for more information). They are delivered by both customer and supplier organisations to plan and control services. There are two types...

technology. Among the software developed by IBM Hursley is the Customer Information Control System (CICS), used in ATMs, which was the first Hursley product...

supervisory control and data acquisition (SCADA) systems, geographic information systems (GIS), customer information systems (CIS), among other systems, an OMS...

Customer experience (sometimes abbreviated to CX) refers to the cognitive, affective, sensory, and behavioral responses of a customer during all stages...

delivery to the customer. Some systems are deployed as a single instance (i.e. in the cloud) and deployment may be ad hoc and manual. Some systems are built...

A marketing information system (MkIS) is a management information system (MIS) designed to support marketing decision making. Jobber (2007) defines it...

VM/SP through z/VM make extensive use of 3270 features. Customer Information Control System (CICS) has support for 3270 panels. Indeed, from the early...

services offered to customers. Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service...

Customer knowledge (CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and...

The IBM Information Management System (IMS) is a joint hierarchical database and information management system that supports transaction processing. Development...