Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup...

business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...

Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers...

American entrepreneur, educator, author and speaker. He created the customer development method that launched the lean startup movement. His work has influenced...

as early in the development process as possible".: 12  Blank's customer development methodology proposed four steps:: 16–19  Customer discovery tests...

Customer success is a business methodology and organizational function focused on ensuring customers achieve their desired outcomes while using a company's...

meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...

method of fast customer feedback, which Blank called "customer development", and applied it at IMVU in combination with lean software development, testing alternate...

Development the practitioners value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer...

technology development. During this part of the front-end, the business case is developed based on estimates of the total available market, customer needs...

Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various...

However, while design thinking—and its complementary methodology, customer development—aim to reduce assumptions and promote evidence-based innovation,...

Alexander Osterwalder's "Business Model Canvas", Steve Blank's "Customer Development Model", and Agile Engineering. Students of Lean LaunchPad are said...

Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive...

Customer experience (sometimes abbreviated to CX) refers to the cognitive, affective, sensory, and behavioral responses of a customer during all stages...

In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is a prognostication of the net profit...

Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes...

just enough features to be usable by early customers who can then provide feedback for future product development. A focus on releasing an MVP means that...

his early years he performed different roles across marketing and customer development. Subsequently, he moved to London to work as Executive Assistant...

A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied...

effective customer relationships and improve decision-making by vendors.[verification needed] Customer intelligence is a key component of effective customer relationship...

advantages. The development of such knowledge is also expensive, because knowledge revelation is quite time-consuming. Knowledge for customers: Is mainly developed...

Acceptance test–driven development (ATDD) is a development methodology based on communication between the business customers, the developers, and the...

programming (XP) is a software development methodology intended to improve software quality and responsiveness to changing customer requirements. As a type of...

The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano. This model provides a framework for...

develops ways to involve customers in the business and product development process, such as design, marketing, sales, customer service, etc. The degree...

management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research...

framework, alongside others like the Business Model Canvas and iterative customer development procedures. These tools facilitate entrepreneurial progress by helping...

Partner development is a customer-centric approach to business development. It draws from the customer development framework[broken anchor] popularized...

Customer lifecycle management (CLM) is the measurement of multiple customer-related metrics, which, when analyzed for a period of time, indicate performance...